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| Inbox option contains the list of all correspondence(s)/issues that are Issued/Dispatched from the officer to the CRU. |
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| Fig.eFile.1 |
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The steps to view Inbox are as under: |
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| 1. Click Inbox option under Dispatch link, as a result new page appears. |
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| 2. Select the issue to which action needs to be performed.
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| 3. A user can perform any of the below mentioned actions: |
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| There are four Actions provided under CRU Inbox: |
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| • Dispatch: Helps the user to Dispatch a issues. |
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| • Receive: Helps the user to receive to the sender of the issue. |
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| • Return: Helps the user to return to the sender of the issue. |
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| • View Reminder: Helps the user to view the reminders. |
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| Quick Actions: - There are some useful links given in inbox for Quick Actions such as: |
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• Action Detail  -It facilitates the user to view the actions done at that moment on the Letter/Correspondence received. |
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• Receive  -It facilitates the user to view the actions done at that moment on the Letter/Correspondence received. |
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• Return  -It facilitates the CRU to return the issue to the officer. |